Services

Dortok offers consultancy services mainly for healthcare sector but its experience in change management, communications and customer experience is also applicable to many other sectors. It's a boutique agency that brings years of international experience of former executives and the fresh ideas and energy of younger colleagues, partners.

The company offers a range of services aimed at supporting top management of companies in making strategic decisions such as critical investments, road map definitions and managing key stakeholder relationships. Dortok advises healthcare companies at local, regional and international level on topics such as new market entries, new product launches, patient advocacy, public affairs, market access, issue management and crisis communication. It also provides training for leadership teams in various areas of communications.  

Dortok brings together and provides services in collaboration with other agencies and service providers where alliances make the service offering stronger. Our collaboration network including communication agencies, other consultancies, training companies and market research firms is growing stronger.

Strategic Communication
& Leadership Support

Developing the communication strategy and guiding the deliverables in line with company strategy, integrating various communication models and business disciplines. Leadership coaching and support for key decisions and being a spokesperson for strategic projects.

Public Affairs
& Market Access

Providing consultancy about the public affairs policy and activities. Giving strategic guidance for market access for specific projects, products, services. Putting together advisory committees representing various stakeholders and facilitating the process.

Corporate Social Responsibility & Stakeholder Relationship Management

Guiding the CSR strategy and activities in line with the company priorities and needs of the stakeholders. Giving support to activities like market research and needs analysis of the key stakeholders to develop and run a balanced stakeholder management policy.

Patient 
Advocacy

Building relations and guiding collaboration with patient advocacy organizations.

Issue Management
& Crisis Communication

Giving consultancy in developing proactive crisis and issue management policy. Providing strategic guidance and supporting communication activities in the event of industry or company crisis. Assessment of damages and planning post corrective actions after crisis.

Executive & Corporate
Training

Providing executive and corporate training in Public Affairs, Market Access, Issue & Crisis Management, Patient Advocacy. Providing facilitation at various strategic corporate events.

Management Consultancy
& Change Management

Providing management consultancy and change management services during critical periods such as regulation changes, major strategy and working model changes, new product launches, mergers / spinoffs, rightsizing, top management changes, etc.

Customer Experience
& Digital Journey Transformation Consultancy

Providing customer experience consultancy to mainly services  sector, including healthcare and retail. Building Customer experience strategy, service models, tracking models, KPI's, standards, culture and processes. Creation and digitalization of customer journeys.
Work With Us
Let's Meet
Dortok Concultancy
“Asking the right questions - Walking in your shoes – Passion for your cause”